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Office-DTC, Trade name of Enventico B.V., located at Marie Curieweg 1K in Roermond, is responsible for the processing of personal data as shown in this privacy statement.
ABOUT US
We as Office-DTC care about your privacy. We therefore only process data that we need for (and improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Office-DTC on it. The effective date for the validity of these conditions is 30/04/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact us by email at info@Office-DTC.com.
DATA PROCESSING
GENERAL
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information – other than at your request – to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
AUTOMATICALLY COLLECTED DATA
Data that is automatically collected by our website is processed with the aim of further improving our services.
COOPERATION IN TAX AND CRIMINAL INVESTIGATIONS
In some cases, Office-DTC may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
RETENTION PERIODS
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard
his as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we have produced in response to your order.
YOUR RIGHTS
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.
You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
RIGHT TO VIEW
You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days.
To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy.
If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
RECTIFICATION RIGHT
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
RIGHT TO RESTRICTION OF PROCESSING
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters.
You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
RIGHT TO TRANSFERABILITY
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
RIGHT OF OBJECTION AND OTHER RIGHTS
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Office-DTC. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
CHANGES TO THE PRIVACY POLICY
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
You would like to continue with your business. You want to take steps now, not in a year’s time. We understand that and are here for you.
Get in touch with our team and discuss the possibilities!
Meet the teamThe duration of an optimization process can vary depending of various factors, including the complexity of the processes within your organization, the availability of data and resources, and the scale of the desired changes. Generally, we aim to conduct the optimization process as efficiently as possible, with a focus on careful analysis and implementation. We can establish a specific timeline for the optimization process after a thorough evaluation of the situation and the objectives of your company.